Frequently Asked Questions

  • We work primarily in the areas of Sierra Madre, Pasadena, and other nearby cities.

  • Yes! Other common pets in the household such as cats, fish, and hamsters can be cared for with no extra charge. Exotic pets come with an extra fee of $30.

  • Depending on your preferred service, we can get you on our calendar in less than 24 hours! However, a Free Consultation is recommended at least one day prior to Intermediate Services, and required for Advanced services.

  • The safety and health of your pup is our highest priority. Because of this, we always carry a variety of supplies in the event of an emergency—including but not limited to: Benadryl, water bottles, a small electric fan, and the nearest vets on speed dial.